If your card on file was declined in the initial attempts to process your order, those attempts would still show up on your bank statement as authorization holds. However, those are not actual charges and they will drop off your statement within a few business days! Once the card is updated, and an order is able to be shipped, we will send confirmation of that order along with your tracking info.
Articles in this section
- Do I have to set up a subscription?
- How much is shipping?
- What if my package is damaged or missing?
- Do you ship outside of the United States?
- How do I snooze my order?
- When will my credit card or PayPal account be charged?
- Do you store my credit card information?
- How do I update my shipping and/or billing information?
- I see multiple charges on my account, but I only ordered one bottle, what happened?
- What is your return policy?
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